At Luvira, we want you to be thrilled with your purchase. If you’re not fully satisfied, our return process is simple and convenient.
Return Eligibility
- Returns are accepted within 30 days of receiving your order.
- Items must be in their original, unworn condition with tags attached.
Non-Returnable Items
- Sale items, undergarments, and custom orders cannot be returned.
How to Initiate a Return
- Contact Us: Email [email protected] with your order number and reason for return.
- Shipping: Return shipping costs are the customer’s responsibility, except in cases of defective or incorrect items.
- Refund Process: Refunds will be issued to the original payment method within 5-10 business days after we receive the return.
Exchanges
For size or color exchanges, please place a new order for the desired item and return the original.